Travel Insurance

Most travel insurance policies include Cancellation cover but how do you know if you need it? To decide, it’s important to make sure you understand what the Cancellation section covers and … Read More

Being told your claim has been referred to an investigator could make you feel a little nervous. If your insurer appoints an investigator to review your claim, does this mean … Read More

The Duty of Disclosure sounds important and it is. If you want to purchase an insurance policy, you must comply with the Duty of Disclosure. Duty of Disclosure is a … Read More

Most if not all travel insurance policies carry a condition that you must provide a police report to support a claim for loss or theft of property. In fact, some … Read More

The Australian Department of Foreign Affairs and Trade (DFAT) provides travel advices for more than 170 countries on their smartraveller website. Did you know that the level of the smartraveller … Read More

Salvage is a basic principle of insurance. Salvage simply means that once a claim for a damaged item has been paid, the insurer takes ownership of the item.  The insurer … Read More

Turbulence is simply part and parcel of air travel. Whilst turbulence during flight is extremely common, it can be unsettling for many travellers. Although it can strike fear in even … Read More

For many people, being denied entry at the Immigration counter is one of their worst travel nightmares. Have you ever thought about what happens if you are denied entry into a … Read More

The Privacy Act 1988 is Commonwealth legislation which regulates the manner in which certain organisations collect, use and disclose personal information. Compliance with privacy legislation is mandatory for insurance companies. … Read More

Delayed baggage is a right royal pain in the “you-know-where”. If you’ve ever had to deal with delayed baggage after a long haul flight, you know just how true this … Read More